Support
Most answers are below. If yours isn't, write to us and a real person will reply.
Questions
Where is my data? Can you see it?
On your iPhone and in your own iCloud. There's no Waleroy server, so we can't see it.
How does family sharing work?
Share a ledger with iCloud sharing and choose "can add and edit" or "can only read". Only the people you invite see it. Starting a share needs Pro; joining is free.
Does it work without iCloud?
Yes, on one device. Sync and sharing need iCloud.
Which exchange rates are used?
The daily rates of the Central Bank of the Republic of Türkiye (TCMB), downloaded and applied automatically. Multiple currencies come with Pro.
What happens if I cancel Pro?
Nothing is deleted and everything stays visible. Pro features lock: the card calendar and installments, reminders, Watch and widgets stop. Ledgers you share become read-only for the others until Pro is back.
How do I restore Pro on a new phone?
Settings › Pro › Restore purchases.
How do I delete everything?
Use "Delete all data" in Settings, or delete the app and its iCloud data.
Is Waleroy a financial institution?
No. Waleroy is not a financial institution and does not give financial advice. It reminds; you decide.
Entries don't appear on my other iPhone.
Check that both devices use the same Apple ID and that iCloud Drive is on for Waleroy in Settings › your name › iCloud. Sync can take a minute on mobile data.
Someone I invited can't see the shared ledger.
They need to open the invitation link on their iPhone with Waleroy installed and be signed in to iCloud. Joining is free.
How do I change the currency?
Each account has its own currency. The main currency for budgets and reports is in Settings › Currency.
Can I export my data?
Yes, with Pro: Settings › Export, as CSV or PDF.
Write to us
Tell us your iPhone model, iOS version and what happened. Please don't send screenshots with personal amounts unless you're comfortable with it.